Tickets Module
Advanced tickets module for WemX that allows your customers to create tickets
Features:
- Timeline
- API
- Templates
- Automated Responses
- Departments
- Email notifications
- Multiple members
- Responders
- Discord bot
You can setup templates per department that the user must fill in when creating a new ticket & auto responses to departments where a new ticket is created.
You can also setup responders which are alogrithms that can be used to automatically respond to users that may be asking repetitive questions.
Installation
https://docs.wemx.net/en/setup/tickets-module
Reviews
SexyMime x MoonKid_999
DAMO
Amazing System I recommend! also this guy mubeen like wtf he dose to much work love the guy!
Niclas_M
Great System, but still has some Bugs and smaller Design Things ;-)
But it will be great!
Tickets Module 1.4.0
04 Feb 2024
- Tickets will now automatically show latest messages
- New Tickets are subscribed by default
- Messages from Discord will notify the user if they are subscribed
- Fixed typo
Tickets Module 1.3.0
22 Dec 2023
- fix small issue with ticket webhook not sending
Tickets Module 1.2.0
21 Dec 2023
- Fixed error when changing order to none
- Added support for Discord sync
- other smaller bug fixes
Tickets Module 1.1.0
15 Dec 2023
- fixed auto response template not showing
- fixed auto lock after x hours not showing/saving
Tickets Module 1.0.0
10 Dec 2023
Advanced tickets module for WemX that allows your customers to create tickets
Features:
- Timeline
- Departments
- Email notifications
- Multiple members
- Responders
- Discord bot (coming soon)
You can setup templates per department that the user must fill in when creating a new ticket & auto responses to departments where a new ticket is created.
You can also setup responders which are alogrithms that can be used to automatically respond to users that may be asking repetitive questions.
